Why "As-a-Service" Models Outperform Traditional Legal Services for MSPs - monjur

MSPs face daily challenges with cybersecurity risks and regulatory compliance that go beyond standard legal needs. While traditional legal services add “technology” to their practice areas without truly grasping MSP operations.

They can offer some support. But they often fail to match the speed and flexibility MSPs require.

That’s why more and more MSPs are moving away from these traditional law firms, frustrated by having to repeatedly explain fundamental concepts like Remote monitoring and management (RMM) tools, Multi-tenant environments, and Standard MSP service delivery models.

To fill the void for MSP Legal Services, a new model has emerged. We, at Monjur, deliver legal support as-a-service. It better aligns with how MSPs actually operate.

Here’s why this shift makes sense.

Predictable Costs vs. Unpredictable Fees

Many MSPs pay too much for legal services. That’s because they hesitate to question their attorney’s billing. Think about it. The billable hour model doesn’t focus on delivering better service.

They don’t help further your MSP’s interest. Instead, it only protects law firm profits. It leads to two main problems. First, unpredictable expenses that drain resources, and second, difficult financial planning due to variable costs.

Take a moment and think of a real situation. A customer wants to negotiate the limitation of liability in your agreement and you want to speak to an experienced attorney within 24 hours to get your deal done. If you are working with a traditional firm, this may be very difficult to accomplish and could result in unpredictable fees and delays.

But with a subscription-based Contracts-as-a-Service approach by Managed Legal Services for MSPs, these situations fall under your regular monthly fee. No surprises.

Traditional legal services charge hourly rates that can quickly add up, making legal costs hard to predict
Contracts-as-a-Service offers predictable monthly pricing, making it easier for MSPs to budget and scale their legal protection as they grow

Proactive Updates vs. Reactive Changes

MSPs require constant contract updates. However, it doesn’t fit their billing structure. So most law firms consciously avoid frequent revisions. As a result, you might end up having to compromise with old contracts because you can’t afford outsourcing legal services for MSPs.

Even worse. When traditional firms do update contracts, they often just copy basic templates and add a few MSP-specific terms.

MSPs can’t afford to wait for problems to happen to them before updating their legal agreements. That is especially true as regulations keep changing.

They need legal protection that updates automatically with industry changes, stays current with new requirements, and prevents issues before they happen. As-a-Service Legal Models for MSPs is what Monjur offers.

With traditional legal services, updates to contracts are often made only after a legal issue arises or a client requests a review
Contracts-as-a-Service provides regular updates to ensure contracts remain compliant with evolving laws like GDPR, HIPAA, and state-specific privacy laws

Specialized Knowledge vs. General Legal Advice

Just adding “technology” to a law firm’s services doesn’t mean they understand how MSPs work. MSPs often spend valuable time teaching their attorneys about industry basics that should be common knowledge.

Here’s a quick litmus test. Before choosing a legal provider, you can just ask them directly about RMM tools, PSA systems, and vendor management. If they stumble on these topics, they probably aren’t truly equipped to provide you the best MSP Legal Solutions.

MSPs deal with specific challenges. They require more than just general business law knowledge. A legal provider needs to understand both vendor liability and cybersecurity compliance. Plus they must grasp the technical details that make MSP operations unique.

General law firms may lack the industry-specific knowledge MSPs require to address cybersecurity risks, vendor liability, and compliance
Contracts-as-a-Service provides specific solutions designed specifically for MSPs and their unique challenges, incorporating deep industry expertise into every agreement

Scalability for Growing MSPs

Traditional law firms often hold MSPs back for a simple reason. They make money from big, one-time projects, not ongoing support. Their business model rewards them for keeping you dependent on expensive hourly billing rather than helping you grow efficiently.

When you double your client base, what happens to your legal costs? For most MSPs working with traditional firms, those costs spike quickly. Therefore, the practice is unsustainable in the long run. That’s where the As-a-service model comes in handy.

As your MSP adds more services and clients, you need legal protection that adapts to your business, scales logically, and focuses on consistent support rather than just crisis management.

Managed Service Providers’s legal needs include lawyers focused on their long-term success, not just billable hours. Your legal support should help you grow, not hold you back.

As MSPs grow, their legal needs become more complex, requiring scalable solutions that can adapt quickly
Contracts-as-a-Service adapts easily to changing business needs, adding new service attachments, data processing agreements, and compliance bundles as needed

Integration with MSP Processes

Many MSPs still copy and paste legal terms into their quoting tools manually. Why so? Because their attorneys refuse to provide digital formats. That’s what the struggle between old-school legal practices and modern MSP workflows looks like. It creates real problems in daily operations.

Law firms can claim that these manual steps protect legal accuracy. But the really automated processes would reduce their billable hours.

Modern MSPs thrive on smooth, connected systems. And so your legal processes shouldn’t create extra work. As-a-service legal for MSPs should fit naturally into your existing tools and make operations smoother.

Traditional legal services often operate independently of an MSP’s workflow, creating friction and delays
Contracts-as-a-Service integrates seamlessly with MSP quoting tools and CRM aligning contracts with existing sales and operational processes

Download Your Free Legal Services Comparison Chart

Make an informed decision about your strategy regarding Legal services for MSPs with our comprehensive comparison tool.

Title: “Traditional Legal Services vs. Contracts-as-a-Service: Which Is Right for Your MSP?”

What’s Included:

Cost Comparison: A worksheet to calculate total costs over three years, factoring in hourly legal fees vs. subscription pricing
Efficiency Assessment: Evaluate time spent managing contracts with traditional services vs. automated updates in as-a-service models
Scalability Metrics: Determine whether your legal framework supports growth and evolving service offerings
Customization Needs: Check if your current provider offers industry-specific contract templates or customization options
Compliance Risk: Assess the likelihood of falling behind on regulatory updates with your current approach

Download the Free Comparison Chart

Take the next step in protecting your MSP’s future by evaluating whether a traditional legal approach or an as-a-service model better serves your needs. Our comprehensive comparison tool will help you make an informed decision that aligns with your business goals and growth plans.