Entries by monjur

Is it Smart to Private Label Your Services as an MSP?

Private labeling (or white labeling) solutions as an MSP is not a new concept. It has been in practice for many years. And yet, with all the changes in privacy and security disclosures in recent years, it begs the question of whether white labeling is still something MSPs ought to do. Program Highlights: Is white […]

Are Managed Services Clients on a Collision Course with Vendors?

Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)? We will discuss on today’s MSP Zone. MSPs need to disclaim liability (in their customer contracts) for downstream vendors All systems are vulnerable. MSPs can’t indemnify them […]

Death of Pay as You Go?

MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as security. What will this mean for your MSP practice? We will discuss on today’s episode.

Vendor Supply Chain Data Breaches – What Should You Do?

What obligations do MSPs have when they learn of a data breach within one of their supply chain vendors? Does such a breach automatically mean the MSP needs to issue a notification? Perhaps not. This episode will discuss this topic and provide MSPs with some valuable analysis and helpful insights. MSP Zone Guest: Rob Scott, […]

Securing the MSP Supply Chain

The supply chain in managed services involves numerous technology relationships with external parties. This is a normal practice. There are, however, some easy and necessary steps every MSP ought to take when reviewing their supply chain partners and making decisions that ultimately affect risk and profitability. MSP Zone Guest: Rob Scott, Scott & Scott LLP

2020 Managed Services Year in Review

2020 will be a historic year, not just because we had a global pandemic. The managed services profession achieved some significant milestones this year. We will examine a few of the highlights in this year-end review of 2020. MSPs Rose to the Challenge in 2020 The pandemic caused a major separation between professional MSPs and […]

Current Best Practices in Managed Service Contracts

Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, and other elements necessary to the relationship between MSP and client must be articulated within the managed services agreement. Today’s program examines the current best practices as it pertains to how MSPs ought to […]

Can you Resell Managed Services?

Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a channel. Can this strategy be accomplished effectively and safely? What are some of the steps you should take if you are considering such a strategy? What are the […]

Managed Services Has Bright Future, Regardless of Political Outcomes

When many people are uncertain about the outcome of the recent political elections, there is some certainty in the world. Specifically, there is some good news for managed service providers, regardless of who wins the elections. Future of managed services is very positive, regardless of who wins the political races. There appears to be bipartisan […]