How Prepared Is the Legal Industry for the AI Revolution?
The legal industry is on the brink of significant transformation,…
June 14, 2023/by monjurManaged Services Lessons Learned in 2022
2022 began very differently than it ended. The pandemic, global…
January 3, 2023/by monjurCyber Insurance Missteps Into Managed Services
Cyber insurance has become critically important to our modern…
February 3, 2022/by monjurThe Armchair Cybersecurity “Expert”
The rise of armchair cybersecurity “experts” has accelerated…
January 13, 2022/by monjurMSP Contract Negotiation Series: Data Processing
Data processing is an important element of any managed services…
November 29, 2021/by monjurMSP Contract Negotiation Series – Limitation of Liability & Indemnification
MSPs have agreements with everyone; customers, vendors, partners.…
October 28, 2021/by monjurMSP Contract Negotiations Series – Termination Clauses
MSPs have agreements with everyone; customers, vendors, partners.…
October 14, 2021/by monjurChanging Legal Landscape for Managed Service Providers
It has been several years since GDPR went into effect and it…
September 23, 2021/by monjurDo You Have Ransomware in Your MSP Agreements?
Ransomware is a problem for everyone. MSPs fight every day to…
September 10, 2021/by monjurMSP Service Catalogs in the Age of Cloud
How should your managed services catalog change, if at all, when…
August 18, 2021/by monjurWhat MSPs Need to Know about the Kaseya Ransomware Attack
An interview with Rob Scott about the legal, political, and business…
July 14, 2021/by monjurService Guarantees – Should MSPs Use Them?
Whether they are called SLAs or service guarantees, the concept…
June 30, 2021/by monjurSetting up Your Managed Services Portfolio
There are many reasons why you should have a managed services…
June 16, 2021/by monjurManaged Services Insurance: Everything You Need to Know
Insurance for your MSP practice has never been more important.…
June 4, 2021/by monjurWhen Security Vendors Get it Wrong
MSPs often outsource SOC, SIEM, and other security-related services…
May 21, 2021/by monjurCyber Insurance Claims – What you need to know
Cyber insurance claims are becoming a part of everyday life,…
May 6, 2021/by monjurAdvice on Negotiating with Vendors
MSPs are going through interesting times, particularly when it…
April 16, 2021/by monjurIs it Smart to Private Label Your Services as an MSP?
Private labeling (or white labeling) solutions as an MSP is not…
April 6, 2021/by monjurAre Managed Services Clients on a Collision Course with Vendors?
Recent cyberattacks involving vendor technologies could be creating…
March 18, 2021/by monjurDeath of Pay as You Go?
MSPs are facing increased pressure by some vendors who are requiring…
March 4, 2021/by monjur