Don’t Get Trapped by Customer-Supplied DPAs - monjur

When your customer sends over a Data Processing Agreement (DPA), it might look routine. But buried in those pages are often unfair risk-shifting clauses that push all the liability to you.

The wrong DPA can make you responsible for things you don’t control, including your client’s own security failures.

What Can Go Wrong

You agree to notify the customer within 12 hours of any incident, even if it wasn’t your fault.
You’re required to delete or transfer data under conditions that don’t match your systems.
You become liable for subcontractors or third-party vendors that the client never approved.

The Monjur Approach to DPAs

With Monjur, you start from a position of strength:

You control the terms: Our attorney-drafted DPA reflects balanced industry standards, not one-sided risk dumps.
You set the scope: It clearly defines what services are covered, what data you process, and what you don’t touch.
You avoid surprises: Our DPA language ensures you’re not liable for criminal acts, upstream vendor breaches, or risks the client created themselves.

Why It Matters

Customers often download a boilerplate DPA from their legal department and expect you to sign it. If you don’t push back, you could accept unlimited liability for data you didn’t even process.

With Monjur, you don’t have to review every DPA by hand or worry about what you’re missing.

How Monjur Helps

Standard, balanced DPA included with every client contract.
Smart Hyperlinks ensure DPA terms stay synced with your service scope.
AI Legal Assistants guide you during negotiations and flag unacceptable redlines.