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  • Contracts-as-a-Service

    Cloud-enabled legal service that provides comprehensive legal protections, industry-specific templates customized for each client, and dynamically updated to keep you one step ahead.

  • Platform

    Powered by cutting-edge public cloud architecture, ensuring scalability and security. Our smart hyperlinks seamlessly embed directly into clients’ quoting tools and websites, facilitating real-time updates.

  • Policies-as-a-Service

    Essential policies for compliance with federal and state privacy laws and meets requirements set by data security and privacy insurers.

Contracts-as-a-Service

Cloud-enabled legal service that provides comprehensive legal protections, industry-specific templates customized for each client, and dynamically updated to keep you one step ahead.

Platform

Powered by cutting-edge public cloud architecture, ensuring scalability and security. Our smart hyperlinks seamlessly embed directly into clients’ quoting tools and websites, facilitating real-time updates.

Policies-as-a-Service

Essential policies for compliance with federal and state privacy laws and meets requirements set by data security and privacy insurers.

Streamline Sales and Contracting

By integrating the contracts with the quotes within various online quoting tools such as ConnectWise Sell, MSPs can collect e-signatures, enter into click-wrap agreements, and obtain browser wrap consent from clients for the online terms and conditions provided by the firm, thereby collapsing the sales and contracting process into one easy online transaction.

The solution also allows monjur to push frequent updates to clients without overwriting customizations made on prior versions, greatly reducing the time associated with keeping client documents current.

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Online quoting tool integration.

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Easy and simple online sales and contracting process.

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Documents kept current through frequent non-destructive push updates.

Master Services Agreements with multiple service attachments:

  • Managed Services
  • Managed VoIP Services
  • Managed Compliance Services
  • Managed Surveillance and Access Control
  • Security Alarm Monitoring
  • Managed Security
  • Backup and Disaster Recovery
  • Cloud and Hosting Services
  • Cloud and Hosting Services
  • Schedule of Services
  • Schedule of Third-Party Service Providers
  • Service Level Objectives
  • Data Processing Agreement
    • HIPAA BAA
    • GLBA
    • GDPR
    • State Consumer Protection Laws

Industry-Leading Templates

From a 15-year leader.

Monjur has been focused on representing managed services providers for over 15 years. Our partners have served on the board of the MSP Alliance for over 12 years. We represent SMB, mid-market, and large enterprise managed services providers and have helped many companies make the shift to managed services from break-fix, telecom, and office equipment.

Our Contracts-as-a-Service solution leverages managed services customer contract templates developed during over 300 customer contracting engagements, years of advising MSPs, and lessons learned litigating cases on behalf of MSPs.

FAQ for Contracts-as-a-Service for MSPs

We work with MSPs and SaaS firms with revenues from 1 million to 10 million in revenue.

Our solution is available in the United States and Canada. It can be used by anyone in an English speaking country but requires the review and involvement of local counsel to review our solution for local laws before going live in your sales process.

Yes. We can handle litigation in the state and federal courts where we are admitted and partner with local counsel to get admitted on a case-by-case basis nationwide.

Yes, our solution is customized for each of our clients’ needs during our 30-day setup process.

Yes, end users will need to sign an Order that contains appropriate acceptance and incorporation by reference language, along with links to the new terms and conditions.  It is not enough for those links to be referenced in an invoice.

Our agreements include clauses articulating the financial consequences that can accompany off-boarding.  You should still prepare a detailed off-boarding plan to make sure that the division of responsibilities and timing are clearly identified.

In the event of a security incident, please follow these steps:

  1. Immediately ask the client to notify its first-party cyber insurance carrier to report the claim.
  2. If the client’s security team approves, isolate the affected system(s)
  3. Notify the security team.
  4. Document any incident details.
  5. Follow the MSP’s incident response plan.

Referring a new client can have some great benefits, including a free month of services and entrance into Monjur’s monthly drawing for great prizes.  Just click on this link.

To add new services to your existing agreement, please contact our team in the customer experience portal. They will make a suggestion about the best way to include the new services in your contracts.

As part of onboarding, your team will help you get the correct language in the appropriate place, depending on the ordering system you use.  It’s okay if you don’t have an ordering system, we can adapt the Sample Order to fit your needs.

What our clients say

Epion

Donald Viar, Managing Partner, EpiOn IT

“Rob has a good understanding of the mergers and acquisitions side in our business’ industry – and he has provided great advice as to what we can do contractually.”

ATS

Sanford Gladding, President, ATS

“I’ve been looking for this type of modern language for a long time that would allow us to make changes with a customer on a technical platform without having to make changes on our.”

ArchiTeks

Derek Veillon, President and Managing Partner, IT ArchiTeks

“Would I recommend monjur to other MSPs? The answer is ‘absolutely yes.”

Solarus

Matthew Nikravesh, President, Solarus Technologies

“They are looking at it a different way…it’s brilliant.”

Discover Contracts-as-a-Service
with monjur