The Monjur Method

How we protect MSPs with dynamically updating contracts.

We draft your full contract stack, integrate it into the tools you already run, and keep your agreements current as services, vendors, and laws change. AI for quick support and real attorneys when the stakes are high.

1,000+ MSPs 25+ Years MSP Legal 90-Day Guarantee
"
One of the easiest rollouts we've had. It's given me and my leadership team an easier rest at night knowing we're no longer working off a fifteen-year-old MSA.
Jeff Jones Jeff Jones·VP of Services, Centerlogic
What you send us
Insurance policies
  • E&O and cyber liability
  • Commercial general liability
  • Tech and professional indemnity
Services overview
  • Managed IT and co-managed
  • Cybersecurity and vCISO
  • Cloud, backup, compliance
Step 01 · Onboarding

We start by learning your business.

Day one is simple. You send us your insurance policies and give us an overview of the services you deliver. Our team reviews the industries you serve, the vendors in your stack, and the compliance requirements for you and your clients. We draft MSP-specific contracts refined across 1,000+ deployments and 25 years of experience.

Step 02 · Contract Stack

We draft your full contract stack.

Our attorneys author your complete agreement stack, tailored to your business, your services, and the regulations that apply to your clients. When something changes, the whole stack stays in sync.

a
Master Service Agreement

Liability caps, indemnification, dispute resolution, termination.

MSA
b
Service Attachments

One per service line. Managed IT, cybersec, cloud, co-managed, vCISO.

SA
c
Data Processing Agreement

HIPAA, GLBA, CMMC, state privacy laws. Breach notification, subprocessors.

DPA
d
Schedule of Third-Party Services

Every vendor in your stack. When they shift, you stay aligned.

SOTP
e
Service Level Objectives

Performance commitments, response times, and the remedies that follow.

SLO
Schedule
Service Level Objectives
v.2026.1SLO
Schedule
Third-Party Services
v.2026.13P
Agreement
Master Service Agreement
approvedMSA
Attachment
Service Attachments
per serviceSA
Addendum
Data Processing
HIPAA · GLBADPA
Step 03 · Integrations

Your contracts deploy into the tools you already run.

Your contract language doesn't sit in a folder. An implementation specialist embeds it directly into your PSA, quoting, and document tools so every proposal and agreement your team sends is already protected.

ConnectWiseConnectWise
KaseyaKaseya
HaloHalo
DattoDatto
SuperOpsSuperOps
ConnectWiseConnectWise
KaseyaKaseya
HaloHalo
DattoDatto
SuperOpsSuperOps
ConnectWiseConnectWise
KaseyaKaseya
HaloHalo
DattoDatto
SuperOpsSuperOps
QuoterQuoter
QuoteWerksQuoteWerks
PandaDocPandaDoc
TigerpawTigerpaw
ZomentumZomentum
QuoterQuoter
QuoteWerksQuoteWerks
PandaDocPandaDoc
TigerpawTigerpaw
ZomentumZomentum
QuoterQuoter
QuoteWerksQuoteWerks
PandaDocPandaDoc
TigerpawTigerpaw
ZomentumZomentum
P
Pilot
Attorney-supervised
Ask Pilot anything about your contracts…
⌘ K
Step 04 · Monjur Pilot

AI speed. Attorney wisdom. Legal questions answered in minutes.

Protection isn't a one-time project. Gray areas come up every day, and without something fast enough for the pace of business, most teams just proceed and inherit the risk. Pilot gives your team instant, attorney-supervised answers grounded in your contracts, 25 years of MSP legal precedent, and live regulatory monitoring.

Client redlines your liability cap
A prospect wants to double your approved cap. Do you flex or hold?
Client hasn't paid in 90 days
You need a formal non-payment letter based on your current contract terms.
Healthcare prospect asks about HIPAA
They need proof your agreements cover breach notification. Do they?
Step 05 · When You Need a Human

Pilot handles most questions. When it can't, a real attorney steps in.

Not every situation has a clean answer. Negotiations, disputes, complex deal terms, questions that need judgment, not just data. When Pilot reaches its limit, it escalates directly to an attorney who already knows your contracts and your business because they drafted them.

The attorney who picks it up has already reviewed your contract stack, knows your client base, and has likely seen the scenario before. That's the difference between Monjur and calling a general practice attorney who needs two hours of context before they can help.

P
Pilot
Attorney-supervised
I just received a notice of a lawsuit. What do I do?
P
I'm unable to retrieve relevant content from your knowledge base for this query. Your available documents include: MSA, Service Attachments, DPA, SLO, Schedule of Services, and AI Attachment.

AI-Generated Draft · Legal Review Required

Your request goes beyond Monjur's lawyer-approved content library. If you continue, AI will generate a draft that:

  • Is not reviewed by a lawyer
  • May contain inaccuracies
  • Cannot be used for official or legal purposes without legal approval

You may instead escalate to a legal professional.

Step 06 · Always Current

Your contracts are dynamic. They update when your business does.

Most MSPs sign contracts once and never touch them again. Then a law changes, a vendor updates their terms, or the business adds a new service line, and suddenly the agreements are out of date. Monjur monitors for all of it and updates your contracts automatically.

When state or federal privacy laws change (HIPAA, GLBA, CMMC, 50-state privacy), we update the affected clauses across every client agreement. When you swap vendors or your vendors change their terms, your Schedule of Third-Party Services stays aligned. When you add clients in new industries, enter new states, or roll out new service lines, we draft the language to match.

You review every change before it goes live, or set updates to auto-deploy. Your call.

Recent Updates Live
Apr 28, 2026
HIPAA Security Rule revisions, final

HHS published amended breach notification timelines and encryption guidance. Your DPA §3.2 and §6 updated to align.

v.2026.04
Apr 21, 2026
Microsoft 365, vendor terms amended

SLA updated to reflect Microsoft's new sub-processor list and revised availability commitments. SOTP synced.

v.2026.03
Apr 02, 2026
Texas SB-2660, data broker disclosure

Texas enacted new disclosure obligations for entities processing personal data of state residents. Privacy schedule extended.

v.2026.02
Frequently Asked

Common questions.

Updates deploy automatically by default. When Monjur identifies a change, we send a summary of what changed and why, and your live links reflect the new language. If you prefer to review changes before they go live, that option is always available.
Included in your subscription: Pilot AI responses, attorney supervision of Pilot's automated answers, dynamic contract updates as services and laws change, and annual Protection Audits.

Additional services (billed separately): last-mile document review and escalations through Pilot, direct attorney consultation on deal-by-deal matters, dispute resolution, M&A advisory, and courtroom representation. If Pilot generates a draft in Open Mode and you submit it for attorney review, that review is billed as an additional service.
Yes, but you don't do the work. The Monjur team builds your full contract stack from MSP-specialist templates refined across 1,000+ deployments. We don't need your old MSA on Day 1. If there's a specific clause you want preserved, we can review it on request.
ChatGPT and Claude will write you anything. They won't be your attorney, and they won't be in court with you. Monjur drafts contracts, defends them, and updates them when the rules change. Pilot is the AI we built on top of that, grounded in your actual agreements and supervised by licensed attorneys. The order matters.
Monjur is an alternative legal services provider (ALSP). All legal services are provided under contract with Scott & Scott, LLP and its network of affiliated law firms. When you sign a subscription agreement with Monjur, you also become a client of the law firm.
ConnectWise, Kaseya, Halo, Datto, Quoter, QuoteWerks, SuperOps, PandaDoc, Tigerpaw, Zomentum. Pilot is also available inline in Microsoft Word and directly in the Monjur platform.
30 days from kickoff to full protection. Day one, you send us your insurance policies and give us an overview of the services you deliver. Our team handles everything from there: drafting your agreements, building your knowledge base, and integrating into your tools.
We meet with you to review your agreements against how your business actually operates today. Have your services changed? New vendors in the stack? Expanded into new states? We identify anywhere your contracts have fallen out of sync and update them on the spot.
Ready to get protected?

See how Monjur works with your contracts.

Book a 1:1 demo and we'll walk through how Monjur handles real MSP agreements. Fifteen minutes. No pressure.

Schedule 1:1 Demo
1,000+ MSPs 25+ Years MSP Legal 90-Day Guarantee