Privacy Policy
1. Who we are
This website, monjur.com, is run by Monjur, Inc. ("Monjur," "we," "us"). Legal services are provided by Scott & Scott, LLP, a Texas law firm. Monjur provides the platform and account services and does not practice law. [[RJ1: confirm the entity language]]
This policy covers this website and the information you give us through it. If you are a Monjur customer, your subscription agreement and the firm's engagement terms also apply.
Questions about this policy go to our Privacy Officer at inquiries@monjur.com or 214-999-0080. [[RJ3: name the person; recommend creating privacy@monjur.com and using it here]]
2. What we collect
Information you give us. When you fill out a form, sign up for emails or text messages, register for an event, or contact us, we collect what you provide, such as your name, work email, phone number, company, and business details. If you opt in to text messages, we keep a record of your consent.
Information collected automatically. When you visit, we and our providers collect usage information such as your IP address, device and browser type, the pages you view, how you interact with them, and the link or campaign that brought you here.
Information from other sources. We may add business details about you or your company from business data providers and public sources. [[RJ10: confirm the categories of enrichment sources]]
Calls and product use. Calls with our team may be recorded. If you are a customer, information you provide in our products is used to provide the service. [[RJ11: confirm the call-recording wording]] [[RJ8: confirm the product wording with engineering]]
We do not ask for sensitive personal information through this website, and this site is not directed to children under 13.
3. Cookies and tracking technologies
We and our providers use cookies, pixels, and similar technologies in four categories: necessary (running and securing the site, remembering your consent choices), functional (embedded video, demos, and campaign attribution), analytics (understanding how the site is used, including session replay), and advertising (measuring our ads and showing ads to people who visited). Analytics and advertising providers include Google, Microsoft, Meta, LinkedIn, and Reddit, and those companies may collect information about your activity across sites over time. For how Microsoft handles this information, see the Microsoft Privacy Statement.
Where the law requires it, nothing outside the necessary category runs until you choose Accept. Elsewhere, these tools run by default. You can see the current list and turn any category on or off at any time from Consent preferences, linked in the footer of every page.
4. How we use information
We use information to respond to your requests, provide our services, send marketing you signed up for (every marketing email has an unsubscribe link), understand and improve the site, measure and target advertising, qualify and route business inquiries, protect the site, and comply with the law.
5. How we share information
Service providers that run parts of the site and our business for us, such as hosting, forms and email, video, event registration, and business data.
Advertising platforms receive information about your visit and your form submissions through their tags and from our systems. Under California law this is "sharing" for cross-context behavioral advertising. We do not sell personal information for money. You can opt out from Consent preferences, and we treat a Global Privacy Control signal as an opt-out. [[RJ4: confirm]]
The law firm. Monjur and Scott & Scott, LLP share information with each other so the firm can provide legal services and follow up on requests.
Legal process and safety. We disclose information when the law requires it, to respond to valid legal process, or to protect the rights, property, or safety of Monjur, the firm, our customers, or others.
Business transfers. If Monjur is involved in a merger, acquisition, financing, or sale of assets, information may transfer to the new owner under this policy.
Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your choices
- Consent preferences. Use the Consent preferences link in the footer of every page to accept or turn off functional, analytics, and advertising cookies. This is also how you opt out of the sale or sharing of your personal information (Do Not Sell or Share My Personal Information).
- Global Privacy Control. We treat a GPC signal as an opt-out of sharing and targeted advertising. We do not respond to other Do Not Track signals.
- Email. Click unsubscribe in any marketing email, or email us.
- Text messages. Reply STOP to any message to stop, or HELP for help. See SMS program terms.
- Browser and platform controls. Your browser can block or delete cookies, and each advertising platform offers its own ad settings.
7. Your rights by region
Depending on where you live, you may have the right to know what personal information we hold about you, access it, correct it, delete it, receive a copy of it, and opt out of targeted advertising, the sale or sharing of your information, and profiling. You will not be treated differently for using these rights.
How to ask. Email inquiries@monjur.com or call 214-999-0080. We verify your identity by matching your request to the information we hold, usually your email address. An authorized agent may ask on your behalf with your written permission. We respond within 45 days. If we decline a request, you may appeal by replying to our answer with "Appeal" in the subject line, and we answer appeals within 60 days. Texas residents who disagree with the result may contact the Texas Attorney General.
California. We do not sell personal information for money. We share it for cross-context behavioral advertising as described in section 5, and you can opt out from Consent preferences or with GPC. We do not collect sensitive personal information through this site.
Canada. You may also withdraw your consent and challenge how we handle your information. If you are in Quebec, technologies that identify, locate, or profile you are off until you accept them, and you may ask us to stop sharing your information or to receive it in a structured, common format. Our person in charge of protecting personal information is the Privacy Officer named in section 1. If you are not satisfied with our answer, you may complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d'accès à l'information.
8. Retention, security, and other terms
How long we keep information. We keep personal information for as long as needed for the purposes described above, and then for as long as the law, our contracts, and the firm's professional file-retention duties require. Cookie lifetimes are shown in Consent preferences. [[RJ9: confirm the retention criteria]]
Security. We use reasonable administrative and technical safeguards to protect personal information. No website or system is perfectly secure, so we cannot guarantee it.
Children. This site is not directed to children under 13, and we do not knowingly collect information from them.
Where information is processed. We are based in the United States, and we and our providers process information there. If you visit from outside the United States, your information will be transferred there and may be accessible to courts and authorities under United States law.
Changes to this policy. When we change this policy, we update the "Last updated" date at the top. For material changes, we also post a notice on this website.
9. SMS program terms
Monjur sends transactional, customer-care, and conversational text messages to customers and prospective clients who opt in, on our SMS opt-in page or on a form where you provide your mobile number and agree to be contacted. Messages cover things like onboarding milestones, call and meeting confirmations and follow-ups, contract renewals, support follow-ups, and account updates. [[RJ20: confirm the program description matches the Nooks campaign registration]]
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message to stop. You will get one confirmation and no further messages unless you opt back in by replying START.
- Reply HELP for help, or contact us at 817-753-0467 or support@monjur.com.
- Consent to receive texts is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Contact us
Privacy Officer, Monjur, Inc.
550 Reserve Street, Suite 190 PMB 80, Southlake, Texas 76092
inquiries@monjur.com | 214-999-0080
See also our Terms and Conditions and Accessibility Statement.