Why Your Contracts Need a Managed AI Service Attachment

AI is moving fast. You’re using it to deliver smarter services, help clients save time, and stand out in the market. But with AI comes new risks, legal, ethical, and operational. If your contracts don’t address them, you could end up responsible for something you didn’t build or control.

What Can Go Wrong

  • A model produces inaccurate or harmful outputs.
  • A client integrates AI into sensitive workflows without proper safeguards.
  • You’re blamed for the results generated from client-owned prompts or third-party tools.

Without a specific legal structure around AI use, the risk falls to you.

Why a Service Attachment for AI Matters

Monjur’s Managed AI Service Attachment helps you:

  • Define your role in the AI lifecycle: Are you managing the tool, supporting it, or just integrating it?
  • Clarify what you’re not responsible for (e.g., the accuracy of AI-generated content, client misuse, third-party model behavior).
  • Allocate responsibility for data input, content review, and legal compliance.

Examples of Real Clauses

  • Content Responsibility: Clients are responsible for reviewing AI-generated output before acting on it.
  • Data Usage: You don’t use client prompts or data to train third-party models.
  • Regulatory Risk: If AI is used in regulated industries (like healthcare or finance), the client bears that compliance burden.

How Monjur Helps

  • The Service Attachment for Managed AI is built and reviewed by attorneys.
  • You can link it to quotes for any AI-related service using Smart Hyperlinks.
  • AI Legal Assistants help enforce the boundaries that the agreement defines.

Why It Matters Now

AI risk is no longer theoretical. Clients may not fully understand the legal implications, but courts will. Your protection starts with clear, scalable contract terms.

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Rob Scott
About the author

Rob Scott

CEO & Co-Founder, Attorney

Attorney with 25+ years of MSP legal experience. Co-Founder of Scott & Scott, LLP and Monjur. Has overseen contracting for 1,000+ MSPs.

Rob Scott is an attorney with more than 25 years of experience in MSP and technology law, and the co-founder of both Scott & Scott, LLP and Monjur. He has overseen customer contracting for more than 1,000 managed service providers and built Monjur to bring attorney-supervised contract intelligence to the MSP industry.

Licensed in Texas since 1999, Rob earned his J.D. from the Maurice A. Deane School of Law at Hofstra University and his B.A. in Economics and Philosophy from Austin College. His practice focuses on software licensing, software audit defense, data privacy, and vendor risk, representing MSPs and enterprise clients in transactions and disputes with major software publishers.

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1,000+ MSPs · 25+ years of MSP legal