AI in your contracts
Using AI in your service, selling AI to clients, and who is liable for what it does.
Blog Should You Trust Claude to Write Your MSA?
An MSP had Claude draft his MSA, then sent it to an attorney for review. Here's what the AI got right, and what it never knew to include.
Blog How Monjur Pilot Integrates with Your Key Business Systems
The Integration Problem for Service Providers IT service providers run their business through a constellation of systems, quoting in HubSpot, or Salesforce billing in Alternative Payments, ticketing in ConnectWise or Autotask, and legal documentation in SharePoint or OneDrive. Each of these systems tells part of the client’s story. The problem is that they rarely talk [ ]
Blog How Pilot, Monjur’s AI Legal Assistant, Solves AI Hallucination in Legal Work
In legal work, AI hallucination is a liability risk that can cost your business. Most AI platforms treat contracts like any other text, scanning once and relying on probability to answer questions. It works for creative writing, but fails catastrophically in law. Pilot, Monjur’s AI legal assistant, was built differently. Here’s how things can go [ ]
Blog How Monjur Pilot Handles Legal AI’s Size Limits
The Size Problem No One Talks About Even the most advanced AI models have limits. GPT-4, Claude, and Gemini can process a lot of text, but not all of it. Their “context windows” cap how much they can see at once, and when you hit that ceiling, accuracy drops. That’s a serious problem in law, [ ]
Blog How Monjur Pilot Handles Large Legal Documents
The Scale Problem Handling large legal documents isn’t just about capacity; it’s about precision at scale. Enterprise clients work with massive MSAs, countless schedules, and years of amendments and exhibits that change frequently. Traditional AI systems can’t keep up. They either fail on ingestion, lose structure during parsing, or go stale between updates. Monjur Pilot [ ]
Blog AI Is Powerful, But Make Sure You’re Not Liable for What It Does
As a SaaS company, you’re probably integrating AI into your platform, whether it’s summarizing content, automating support, or providing predictive analytics. But AI brings a new kind of liability: the kind your existing contract likely doesn’t cover. When something goes wrong, an AI suggestion fails, a customer misuses the tool, or a model outputs biased [ ]
Blog AI Is Creative, But It Can Still Get You Sued
Creative agencies are using AI to move faster: generating copy, building design drafts, even analyzing campaign performance. But if you’re not careful, AI can create more legal exposure than efficiency. From copyright questions to client misunderstandings, here’s how to stay protected when AI becomes part of your delivery. The Real-World Risks of AI in Creative [ ]
Blog Why Your Contracts Need a Managed AI Service Attachment
AI is moving fast. You’re using it to deliver smarter services, help clients save time, and stand out in the market. But with AI comes new risks, legal, ethical, and operational. If your contracts don’t address them, you could end up responsible for something you didn’t build or control. What Can Go Wrong A model [ ]
Blog How Monjur Pilot Delivers 24/7 Legal Support
Why Legal Support Is So Hard to Scale Every company reaches the same bottleneck: legal questions never stop. Sales wants to confirm renewal rights. Procurement wants to verify liability limits. Finance needs to know when a DPA is required. And everyone wants the answer now. The problem isn’t the lack of knowledge; it’s accessibility. Most of that [ ]
Blog Why Most AI Systems Fail Legal Applications
Every day, law firms and legal departments explore AI tools that promise efficiency and accuracy. Yet legal departments consistently report that AI tools fail to meet their requirements. Which, in turn, leads to widespread abandonment of promising implementations. According to the American Bar Association’s 2023 Legal Technology Survey, 73% of lawyers report interest in AI [ ]
Blog From Templates to Knowledge: Transforming Contracts into AI-Powered Systems
Why Contract Templates Are No Longer Enough For decades, contract templates have been the workhorse of in-house legal and compliance teams. They deliver consistency, reduce drafting time, and create a baseline for managing risk. But in practice, templates often become bottlenecks. Too static: Templates sit in shared drives or Word documents, requiring manual editing for [ ]
Blog Training AI for 24/7 Legal Support: Lessons from Building a Legal Assistant
Clients don’t just need legal support from 9 to 5. Questions about contracts, compliance, and risk can come up at midnight, over the weekend, or in the middle of a deal cycle. Traditionally, law firms haven’t been able to meet that demand, until now. By training AI assistants to deliver round-the-clock legal support, we can give [ ]
Blog When Legal Agents Negotiate: The Future of Contracting Without Endless Redlines
If you’ve ever been part of a contract negotiation, you know how painful it can be. Redlines fly back and forth. Clauses are argued, re-argued, and re-worded. Weeks drag into months. Everyone loses time and money. But imagine a world where most of that negotiation never hits your inbox. Instead, AI agents handle the back-and-forth [ ]
Blog How MSPs Can Navigate AI Risks with Monjur’s Managed AI Library
Yes. If used right, AI can revolutionize business. We know it already since it’s all everyone has been saying lately. But, the reality is that most small MSPs would be better off mastering basic security practices before diving into AI deployments. According to McKinsey’s 2023 AI report, 79% of organizations have had at least some [ ]
Blog Using Artificial Intelligence Tools in Research
Corporate Counsel Business Journal interviews Rob Scott regarding the risks of relying on AI in research. Read the article in the June issue of CCBJ, pages 15-17.
Blog AI-Powered MSA
To ensure MSAs are well-constructed, a growing number of organizations are turning to tools powered by artificial intelligence. These tools can play a role in various phases of the agreement process, including drafting templates, reviewing language, and identifying gaps and risks. Read the full article at infomeddnews.com.
Blog Threading the AI Risk/Reward Needle
Wondering if AI is more harmful than helpful? Rob Scott, Chief Innovator of Monjur spoke in this Channelholic article, “Threading the AI Risk/Reward Needle.”
Blog Guiding Your AI Journey: Essential Questions Every MSP Should Ask Clients
AI is the next big thing in IT services for the SMB market. Managed Service Providers (MSPs) play a pivotal role in helping businesses navigate new technologies. However, many MSPs are still formulating their strategies on how best to incorporate AI into their service offerings. To address this, it’s crucial for MSPs to understand and [ ]
Blog 7 Vital AI-Specific Contract Provisions for Managed Services Providers
As the landscape of business services continues to evolve, the integration of Artificial Intelligence (AI) into managed services is becoming increasingly prevalent. With this integration comes a unique set of challenges and considerations that both service providers and their clients must address in their contractual agreements. In this article, we’ll delve into seven crucial AI-specific [ ]
Blog A Transformative Landscape in Legal Technology: From the Past to AI-Powered Future
The modern digital era, ripe with unparalleled technological evolutions, is remolding our perceptions and expectations at a pace once thought inconceivable. Among all the sectors witnessing this metamorphosis, the legal sector, long viewed as the stronghold of traditionalism, is both an architect and subject of these groundbreaking shifts. Read Robert Scott’s Article in the March [ ]
Blog How SaaS-Enabled, AI-Powered Platforms Are Transforming Legal Services
Discover how innovative AI tools and SaaS-enabled platforms transform the legal services industry. Robert Scott, co-founder and chief innovator of Monjur, writes about how businesses are embracing digital transformation. The legal service industry is not exempt; AI is now driving changes and introducing new solutions with significant implications. Read full article at spiceworks.com.